BCW Proactive Solution Packages

On-Demand Maintenance and Repair Services

Implementation Consulting and Project Management

BCW Proactive Solution Packages

Network downtime is a costly problem for any company. The BCW Proactive Solution Packages provide you with the security and performance you need. Proactive maintenance and regular monitoring of a network is the key to reducing costly downtime and efficiently managing day-to-day network operations. The BCW Proactive Solution Packages utilize proven, state-of-the-art technology that allows BCW to constantly monitor the network components for performance. The system alerts us when there are performance issues of any type. This allows BCW to proactively identify and resolve issues before they impact network performance causing costly downtime. There are four BCW Proactive Solution Packages designed to fit your company's needs and cost concerns.

There are four levels of BCW Proactive Packages designed to fit a variety of clients' needs.

Which BCW Proactive Solution Package is best for you?

If you have a business with less than 200 network users and you have

in-house network administrator and PC technicians, but need the right to

assist them to optimize your network and manage performance…

…Proactive Bronze is best for you.

If you have a business with less than 200 network users and you have

an in-house network team who is overwhelmed and unable to get to the

preventative maintenance that will save you time and money…

…Proactive Silver is best for you.

If you have a business with less than 25 network users, you don’t have

an in-house network team, you occasionally need technical assistance,

and network down-time is costly for you…

…Proactive Gold is best for you.

If you have a business with more than 25 network users, you don’t have

an in-house network team or have a small team, and network down-time

is costly to your business…

...Proactive Platinum is best for you.

To learn more about how BCW Proactive Solution Packages can help you, call us at 856-858-7886.

On-Demand Maintenance and Repair Services

From the simplest workstation issue to the most complex server problem, the performance of your office or home equipment impacts your performance. BCW can help with all of your immediate service needs.

Leave the computer and network equipment repair to the experts.  Whether your equipment has been assaulted by a virus or simply heavy use, the effects will impact your productivity.  Perhaps your network log indicates problems that require investigation such as data backup interruptions or connectivity issues that imply your data is not secure.  Maybe peripheral equipment such as printers, scanners, and PDAs are not performing as expected. 

Contact us at 856-858-7886 to investigate and repair your computer and network equipment with no long-term commitment required.  We are available for service on an hourly basis by appointment with prioritization to emergencies.  Our hourly rates are competitive and we also offer discounted bulk rates that can be used over the course of a year.

Implementation Consulting and Project Management

As options change and companies grow, migrations to new technology become necessary. BCW can provide a complete, single-stop solution for your migration. We will plan and manage the implementation, as well as providing the technicians, hardware, and software needed to complete the installation.

Implementations can take many forms, but all require a expert level of service and organization.  BCW has significant experience managing a variety of types of projects for clients.  Discuss your needs with us and we will provide a complete proposal including technical and project management resources.  Major projects experience includes:

• Network version upgrades
• Network infrastructure upgrades and replacements
• Hardware replacements
• Document Management implementations
• Remote service connectivity, installation, and security
• RFP and project facilitation consultation

Contact us at 856-858-7886 to discuss your project needs and to receive a proposal from BCW.

24 Lees Avenue • First Floor
Collingswood, NJ 08108-1926
Phone: 856.858.7886 • Fax: 856.858.7885
email: info@bcwtech.com